[:np] [:ra 240] I work in the entertainment department of a huge store. I was restocking CD Ars when a middle-aged woman came up to me. [:nb] "Excuse me, but what is in those colorful boxes? I'm looking for toys as a present for my nephew, and I just know he'd like a colorful box like that." [:np] "Well, the toy department is upstairs, but" [:nb] "...and in case they're jack-in-the-boxes, could I get one custom made, because I bet you don't have the color combination I'd like anyway." [:np] "They're...not jack-in-the-boxes, ma'am. They are c deaz." [:nb] "Oh! Kind of a big box for a CD. Does it come with lots of leaflets, or is it just air? I hate that way of--" [:np] "No, no, no, you see, there's ten c deaz in one box." [:nb] "Ten! Oh my goodness, that's a lot of c deaz. What kind c deaz are they?" [:np] "Well, we have CD ars in these, and CD ar double yous over here. These ones are scratchproof, so they cost a little more--" [:nb] "Oh, I don't know about these modern things so much. Have you got any jazz?" [:np] "Excuse me?" [:nb] "See, an old person like myself, I haven't even heard of scratchproof music before. I like jazz." [:np] I tried to hold my poker face for every cent of my hourly wage. "No, these c deaz are empty. We have jazz over there" [:nb] "Yes, I was over there, and there was nothing new. I already have them all at home. But do you have any jazz in these bulk boxes?" [:np] "No, ma'am, I'm afraid we're all sold out of the jazz ones." [:nb] "Well. this box is $8.99, and at the jazz section I'd pay more for only one CD!" [:np] "That's true, but these are empty, as I--" [:nb] "This is a pretty good deal, ten c deaz for less than a tenner!" [:np] "Undoubtedly, but--" [:nb] "I'll take this!" [:np] "Ma'am, the c deaz are empty. You won't hear anything." [:nb] "Oh?" [:np] "I buy these myself all the time, and there's nothing on them." [:nb] "Maybe your volume wasn't loud enough. Or you had unplugged your speakers?" [:np] When had she become tech support to me? [:nb] "I'll buy these. This is very cheap. You are a good salesperson!" [:np] "Thank you, ma'am, but--" [:nb] "I'll just have to see if my nephew listens to scratchproof." [:np] I took a long, long break after that one.